PRIVACY POLICY — FAR SIDE OF THE HILL PTY LTD
Far Side of the Hill Pty Ltd respects your privacy and protects your personal information. We only collect what we need to run our business, provide services, and comply with Australian law.
Information We Collect
We may collect:
- Your name and contact details
- Property address for delivery or hire
- Payment details (bank transfer confirmation, invoice records)
- Photos or videos you send us relating to trap placement, pig activity, or equipment issues
- Hire agreement details, bond records, and service notes
We do not collect unnecessary personal information.
How We Use Your Information
We use your information to:
- Process purchases, hires, bookings and deliveries
- Contact you about your order, hire period, or equipment
- Provide support, troubleshooting, or on‑property services
- Maintain accurate business records
- Meet legal and tax obligations
We do not sell, trade, or share your information with third parties.
Storage & Security
- Your information is stored securely.
- Access is limited to authorised staff.
- We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
Payment Information
- Payment details are used only to process your order or hire.
- We do not store card numbers or sensitive banking information.
- Bank transfers are recorded only as part of your invoice history.
Photos & Videos
Any photos or videos you send (pig activity, trap setup, damage, faults) are used only for:
- Support
- Assessment
- Repairs
- Hire bond decisions
- Training or documentation (with your permission)
Marketing
We may use your contact details to send:
- Updates
- Offers
- Hire availability
- New products
You can opt out at any time.
Access to Your Information
You can request:
- A copy of the information we hold
- Corrections to inaccurate details
- Removal of non‑essential information
Contact
For privacy questions or requests: Message Vivian or call 0489 314 900